The Website is operated by Errant Photon P.S.A. (we, us, our) a company incorporated in Poland, with registered office at al. Jana Pawła II 27,
00-867 Warsaw, entered into the register of entrepreneurs of the National Court Register kept by the District Court for Warsaw in Warsaw, XIII Commercial Division of the National Court Register, under KRS number: 0000933892; VAT number (NIP): PL5272978308, REGON: 520505128, share capital: 670 126.18 ZŁ.
We are the “data controller” (i.e. the company which decides the means and purpose for the processing of your personal data) for the purpose of applicable data protection law.
1. How do we use your personal data?
If you contact us about our services, the forms you complete or the emails you send may include information about you, such as your name as the contact point for an organization, your email address, the organization’s address and your inquiry. We use this information to respond to your inquiries.
· In line with the legitimate interest we have in promoting our business, we will process your inquiries to provide you with information about the services we offer.
· This might include replying to your inquiry. We may also process inquiries to take steps you ask of us with a view to entering into an agreement to provide you with our services.
· You are under no obligation to provide us with any details, but if you don’t provide all relevant information, we may not be able to help.
Errant Worlds Beta program
If you submit an application to be part of the Errant Worlds Beta program we will use the information you provide to evaluate your application and, if approved, send you access information (for the initial download and for updates). We might also contact you asking for your feedback and send you information about new plugins being available through the Beta program or being launched.
For users who install and use our plugins, we collect IP addresses and a unique hashed fingerprint of the machine that the plugin is installed on, in order to disable the Beta version once the plugin becomes commercially available. We do not associate these ids with your personal information.
Users who purchased an Errant World license
When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including:
company name and tax identification number
payment information (for credit cards, we store the last 4 digits of your card number, the brand, and the expiry – all other data is stored securely within Stripe)
We use the information you provide to:
to provide you with software services or information;
for internal evidence of Errant Photon and to protect the rights and interests of Errant Photon and other users;
to promote and market Errant Photon software and services; and
to fulfill legal duties stipulated by accounting, taxation, and other laws.
Once you install the plugin and start using it, we will collect IP addresses and a unique fingerprint of each machine that the plugin is installed on, in order to ensure that the number of machines that the plugin is running on matches the number of users allowed in your license.
We use the email address you provide to send periodic updates, informing you about the progress of our game and technology.
Our email communication
As you interact with our emails we may collect information on what links you clicked on in the email and when you opened the email. We use this information to improve our email communication.
How you use our website (Analytics)
· We process this information to understand how visitors use our website and to compile statistical reports regarding that activity (for example, your IP address is used to approximate the country from which you access our website, and we aggregate this information together, so we know that, for example, most of the visitors to our website come from Poland).
· This processing is necessary for us to pursue our legitimate interests in improving our website, and providing a better service and source of information to visitors. This information is not used to develop a personal profile of you. All such information is aggregated and stored anonymously.
We may receive the above data about you from Google, Inc. (based outside the EU) through their Google Analytics platform.
All content you submit to us
If you send us objectionable content or otherwise behave in a disruptive manner when using our Website, we may process personal data included in your messages to respond to and stop such behavior.
· We only process personal data in this way for the legitimate interests of our business and under any legal obligation to ensure that use of our Website is lawful, does not its disrupt the operation of our services, does not harass our staff or other individuals, and to enforce our legal rights and to comply with our legal obligations.
· Where we reasonably believe you are or may be in breach of the law (for instance, because content you send amounts to harassment or is defamatory), we may use your personal information to inform relevant third parties such as your email/internet provider or law enforcement agencies about the content.
· Where we process personal data in this way, we will hold that personal information on our systems for as long as is reasonably necessary to achieve these objectives.
2. Do we share your personal information with anyone else?
We share your information with the following third parties:
Wix.com for our website hosting. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Stripe for payment processing.
Mailchimp for sending marketing and transactional emails.
Zapier for workflow automation
Google Analytics for website analytics
ipinfo.io for IP geolocation data
Keygen.sh for license and release management
In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the information we hold may be included as part of that sale, in which case you will be notified via email and/or a prominent notice on the Website of any changes in ownership or use of your information, and any choices you may have regarding that information.
Except as provided above, we will not provide your information to third parties.
3. Your rights in relation to personal data which we process relating to you
You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:
to ask for a copy of data we are processing about you and have inaccuracies corrected;
to ask us to restrict, stop processing, or to delete your personal data;
to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and
to make a complaint to a data protection regulator.
Please send your requests to firstname.lastname@example.org.
We do not use the Website to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at email@example.com. We will delete such information within a reasonable time.
We will take all reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
This policy may be updated from time to time. We will notify you of any changes by posting the new policy here and, where feasible, by letting you know by email.
7. Retention periods